Eva Laurence
Call center operator
About Me
I would be delighted to discuss with you to bring you my expertise.
Education
Bachelor of Arts
2006-2011
Rutherford, USA
Bachelor of Science in Animation, Visual Effects Concentration
2012-2013
Los Angeles, USA
Work & Experience
Call center operator
MCC- Manage outsourced standards and process letters for French companies in different business sectors by ensuring a quality response - Collect information relating to the caller's request
Customer Manager
A&T business- Receiving incoming calls to inform customers about products and their orders - Ensure order tracking and after-sales service. - Organize the return of products with suppliers, after-sales service and logistics, - Respond to chats and customer complaints. - Placed orders with suppliers of the products sold. - Make outgoing calls, to push existing customers to give positive opinions
