Niri

Nirina Andraina

Call center operator
  • Antananarivo, Analamanga, Province d’Antananarivo, 101, Madagascar

About Me

Dynamic, with a sense of listening

Education

Master in Commerce

2004-2009
ISCAM

Bachelor in German Letters

2010-2013
University of Antananarivo

Work & Experience

WEB CONTENT MODERATOR

hello word

- Integrate products - customers on the site - Classify and reclassify products - Set up a filter system on each product category - Perform other ad hoc treatments: prospect new companies, fill the image library, etc.

Call center operator

BPO

- Contact individuals in Europe by telephone in a courteous manner, and follow up until an appointment is made with our advisers, - Effectively deal with objections and adapt the pitch according to the different interlocutors. - Collect information relevant to the qualification of the prospect, and update the forms / computer files.

Skills

Customer Relationship
95%
E-marketing
90%
Microsoft office
90%

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